Claim Form Login
If you are a living individual residing in the United States and you received notice from Gateway Community Services, Inc. (“Gateway”) that your Private Information was impacted during the targeted cyberattack on Gateway's computer systems that occurred in April 2025 (the “Data Incident”), then you may be a Settlement Class Member and eligible for benefits. Excluded from the Settlement Class are: (a) all persons who are directors, officers, and agents of Defendant; (b) governmental entities; (c) the Judge assigned to the Action, that Judge’s immediate family, and Court staff; and (d) all Settlement Class Members who timely and properly opt out of the Settlement.
If you are a Settlement Class Member and wish to receive Settlement Benefits then you must submit a Claim Form by January 25, 2027.
All Settlement Class Members are eligible to enroll in Medical Monitoring and to claim one or more of the Cash Payment options. These benefits are described in more detail below.
Medical Monitoring. All Class Members are eligible to enroll in three (3) years of CyEx Medical Shield Complete. Enrollment codes have been sent to all Class Members by postcard. If you no longer have your enrollment code, please contact the Settlement Administrator. This comprehensive service comes with $1 million of medical identity theft insurance, and includes monitoring for:
healthcare insurance ID exposure
Medical Record Number (MRN) exposure
unauthorized Health Savings Account (HSA) spending
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
Cash Payment A - Extraordinary Out-of-Pocket Expenses. Class Members who incurred actual, documented out-of-pocket losses due to the Data Incident, can get back up to $5,000.00. The losses must have occurred between April 11, 2025, and January 25, 2027, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket expenses like:
losses because of identity theft or fraud
fees for credit reports, credit monitoring, or freezing and unfreezing your credit
cost to replace your IDs
postage to contact banks by mail
You need to submit proof, like bank statements or receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.
Cash Payment B - Alternate Cash Payment. Instead of Cash Payment A, you may claim a one-time cash payment. This payment is expected to be $75.00, but may be larger or smaller depending on the total claims filed.
There is a cap of $250,000.00 on these payments. This means that if the total value of payments claimed is over $250,000.00, everyone’s payments will be reduced pro rata so that they add up to $250,000.00.
To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you. If you are unable to locate your ID and PIN, please contact us by emailing info@GatewayDataIncidentSettlement.com. Please request your LoginID and PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with any supporting documentation, by email or U.S. mail to:
The deadline to submit a Claim Form online or by email is January 25, 2027. If you are mailing your Claim Form, it must be mailed with a postmark date no later than January 25, 2027.